Privacy Policy

We collect personal data in the following ways:

Contact & Enquiry Form

When you submit an enquiry through our contact form, we collect the following information that you provide voluntarily:

• Full name
• Email address
• Phone number
• Your message or enquiry
• Where applicable, the holiday package or activity you are enquiring about

Technical Data

• IP address : used for bot/spam prevention via our contact form
• Browser user agent : the type and version of browser you are using

We use the personal data we collect for the following purposes:

• Responding to your enquiry — to contact you about your holiday enquiry and prepare a personalised quotation
• Spam and fraud prevention — your IP address is used by Cloudflare Turnstile to verify that the contact form submission is from a real person
• Site security — technical data is used to protect against malicious activity

We do not use any analytics tools, advertising trackers, or behavioural profiling services, and we will never send you unsolicited communications.

This Site uses only the following strictly necessary cookies, which are essential for the Site to function:

We do not use any advertising, analytics, or tracking cookies. No cookie consent banner is required as all cookies present are strictly necessary for the Site to function.

We use a small number of third-party services to operate this Site. Each acts as a data processor on our behalf and is subject to appropriate data processing terms. We do not sell or rent your data to any third party.

We retain your personal data only for as long as necessary for the purpose it was collected:

• Enquiry data — contact form submissions are delivered by email and are not stored in our database. The data is retained within our email account for as long as necessary to handle your enquiry, and no longer than 2 years thereafter.
• Technical logs — IP addresses and user agent data are deleted when the session expires (120 minutes of inactivity).

Your data is only shared with the processors listed in Section 6, strictly for the purpose of operating this Site and responding to your enquiry. We do not sell or rent your data to any third party.

We may disclose your data if required to do so by law or regulatory authority.

Under GDPR, you have the following rights regarding your personal data. You may exercise any of these rights at any time by contacting us at [email protected] :

• Right of access — you may request a copy of the personal data we hold about you
• Right to rectification — you may ask us to correct any inaccurate or incomplete data
• Right to erasure — you may ask us to delete your personal data where there is no compelling reason for us to continue processing it
• Right to restriction of processing — you may ask us to restrict how we use your data in certain circumstances
• Right to object — you may object to our processing of your data where we rely on legitimate interests as our legal basis

We will respond to all valid requests within one month. If you are not satisfied with our response, you have the right to lodge a complaint with the Data Protection Commission (Ireland) at www.dataprotection.ie .

This Site is protected by the following security measures:

• HTTPS encryption for all data in transit
• CSRF protection on all form submissions
• HTTP-only session cookies to prevent client-side script access

If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please contact us:

Active Horizons Getaways
A trading name of Activities Ireland
[Registered Address]
Email: [email protected]